Choosing a medical billing provider is an important job for the office manager of a rural radiology clinic. There are certain things you need to remember as you narrow down your options, so we have created a handy guide to help you make the best decision.
Medical Billing Services
First, to compare apples to apples, you must make a list of which services your medical billing providers offer. Do they merely provide billing services or will they also help with collection beyond insurance billing? Are there limits to the number of patients or invoices they can handle? Is this a full service billing firm or will you need to bundle multiple providers? What programs will they use and do these integrate with your current billing software?
Certifications and Qualifications
Your patients put a great deal of trust in you, so you want to make sure that the people handling the financial end of your business are equally trustworthy. Request certification documentation from your potential medical billing provider, as well as the certifications of anyone who will be servicing your account. Request references from other radiologists – if they are experts, they should be willing to share references from clients similar to yourself.
Day to Day Radiology Billing Operations
Ask them to walk you through several typical billing processes. Make sure you provide them with multiple billing situations, particularly those common in your rural radiology practice. Tell them your most common insurers, your most common radiological procedures and where bottlenecks commonly occur. Make sure that their procedures will be useful in your radiology office.
While a medical billing agency that specializes in rural radiology medical billing is more likely to be useful in your practice, you still need to vet them to protect yourself and your patients. At Aptus, we focus on rural medical offices, and many of our current clients are radiologists. Our rural radiology specialization means you get the benefit of our expertise and efficiency – which allows you to get back to what you do best, treating patients.
Call us today at 1-888-760-2455 to speak to a medical billing specialist or contact Aptus Medical Billing directly here. We look forward to earning your business.